info@oseatoo.cn
Customer-Centered Service
At OSEATOO , we are committed to putting our customers first—delivering high-quality workspace solutions designed to enhance productivity and satisfaction. Your success is our top priority.
Customized Design
Functional Solutions
On-site Installation
After-sales Support
What We Offer
We provide end-to-end services that support our clients throughout every stage of their journey—from initial concept and project planning to final delivery and post-installation support.This commitment is reflected in our “Iron Triangle” service model, covering Pre-Sale, Sale, and After-Sale with seamless integration.
Pre-Sale
We welcome clients to visit our Foshan showroom, showcasing modern office furniture and customizable workspace solutions. Our consultants work closely with customers to understand project needs, design style, materials, and budgets to deliver practical and aesthetic results.
Sale
Each project is handled by a dedicated team—including a client manager, designer, and production coordinator—offering tailored drawings, 3D visuals, and multiple revisions until the plan is finalized. Our smart manufacturing and strict quality control ensure precise production and on-time delivery.
After-Sale
We provide full after-sales support with timely responses, repair arrangements, and on-site service to ensure smooth operation and long-term satisfaction.
Frequently Asked Questions
info@oseatoo.cn
Send E-MailDo you provide after-sales service and warranty?
We offer at least a 3-year warranty for all products, along with after-sales technical support and spare part replacement to ensure worry-free use.
What is your production and delivery time?
The standard production time is around 20–30 days. Large or customized projects may vary depending on design complexity. We always ensure on-time delivery.
How can I place an order? What is the minimum order quantity (MOQ)?
You can send us your inquiry via email or the online contact form. We accept both sample and bulk orders, and the minimum order quantity is usually 5 sets (depending on the product type).
What international standards do your products meet?
We strictly follow international standards such as ISO 9001, BIFMA, and SGS. Every product undergoes rigorous testing to ensure safety, eco-friendliness, and long-lasting durability.